+593 4 3726 777
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Automation

Improve customer efficiency levels with self-service solutions.

Marketing Automation & CRM

Lead quality

that is reflected in sales

Maintain control of your entire marketing operation at all times, tracking leads from click to sale closing.
Gain valuable lead processing data with our tool that integrates you with major digital media.
Content designer who energizes the process of designing, developing and publishing landing pages, conversion popups and emails.
Contact and audience management that allows you to segment audiences with a high degree of accuracy so you can execute truly efficient marketing actions.
Investment planning and monitoring: our software allows you to manage media investment for each month, each day, and for each medium.
You can run tests with the tools we provide, and easily and quickly improve the performance of your pages.
Accelerate and automate the flow of leads through the funnel with scheduled actions.
Assisted conversations, which help visitors to your pages to make the decision to continue with the purchase.

Conversational Bots - Language

natural & cognitive

Every point of contact

is covered 24/7

Conversational AI: The bot interacts with natural and open language, can converse in different languages, use regionalisms, and send videos, geolocations, GIFs, and more!
Prompt service, scale up service during peak periods. Automate simple transactions, eliminating wait times.
Integrations: Our bot integrates easily with CRM systems or back-office applications, allowing for the development of 360º solutions.
Upselling and cross-selling; Offer products intelligently. Use pop-ups to suggest alternatives, provide advice, and showcase complementary items that can be added to the cart.

Dynamic IVR

Interactive

Voice Response (IVR)

Pre-recorded or robotic voice to manage an interactive telephone menu.
Exponential growth: Enhance your solution with artificial intelligence, virtual audio and text assistants with natural language processing and automation of key processes.

Voice Recognition

Analyze voice conversations

to improve your customers'

experience

Voice technology is the advantage your company needs to succeed in the market.
Real-time transcription: Our software processes data accurately, cost-effectively, and in real time.
Accelerate processes, access information instantly, simplifying the customer experience while completing processes more efficiently.
Voice experience, access the most accurate voice technology on the market.
Versatility, we adapt voice models to understand industry-specific terminology.
Flexible deployment, run speech recognition wherever your data resides, whether in the cloud or on your company's premises.

Customer

journey

Discover

how we can help you

Keep your customers happy with personalized experiences
while keeping your entire business connected.
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  • ● Sales
  • ● Collections
  • ● Helpdesk
  • ● Customer service
Empower your sales team with our tools.
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  • ● Marketing Automation
  • ● Conversational bots
  • ● Dynamic Ivr
  • ● Voice Recognition
Improve customer efficiency levels with self-service solutions.
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  • ● CRM
  • ● Speech Analitycs
  • ● Workforce Management
  • ● Marketing Sales and Performance
Visualize, analyze, and make decisions based on your customers' behavior.
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  • ● Video calls
  • ● Click 2 Call
  • ● Social networks
  • ● Phone calls
Allow your customers to contact you through their preferred channel.
  • ● Sales
  • ● Collections
  • ● Helpdesk
  • ● Customer service
Empower your sales team with our tools.
  • ● Marketing Automation
  • ● Conversational bots
  • ● Dynamic Ivr
  • ● Voice Recognition
Improve customer efficiency levels with self-service solutions.
  • ● CRM
  • ● Speech Analitycs
  • ● Workforce Management
  • ● Marketing Sales and Performance
Visualize, analyze, and make decisions based on your customers' behavior.
  • ● Video calls
  • ● Click 2 Call
  • ● Social networks
  • ● Phone calls
Allow your customers to contact you through their preferred channel.

Contact us

to live

the experience

Semgroup Tech

Phone
+593 4 3726 777
Email
info@semgroup.la
Address
Edificio Semgroup Medialab
Urdesa, Bálsamos #118 y Calle Única,
Guayaquil – Ecuador